LAYAWAY OPTIONS

In-store: Simply select an item you want to place on layaway. We will get the invoice ready for you. Decide which payment plan you would prefer. We offer three payment plans; 10% down with 10% each month, 25% down with 25% each month or 33% down with 33% each month. You will be charged the down payment and then be expected to make that payment each month until it is paid off.

Online: Add your items to the shopping cart and go to the checkout screen. If the total amount of items is equal to or more than $500 there will be a layaway option available under payment types. You will need to specify in the notes field which payment plan you would like; 10%, 25% or 33%. Once we receive your order will send you an invoice for the down payment. Once it is paid the layaway will officially be active. You will receive invoice requests each month around the same time until it is fully paid. If you plan on coming into the gallery to make the down payment then please include that in the notes field at checkout.

No. We do not charge you any additional fees for setting up a layaway plan on any item in our gallery nor do we charge interest on layaways. You will be charged the total cost of the piece and any applicable tax and shipping.

You will be charged for the initial down payment at the time the layaway is setup. Monthly payments are due around that same time each month.

This is dependent on which monthly plan you choose. You will either pay 10%, 25% or 33% for initial down payment.

We offer a range of options to make things easy. We accept all major credit cards, cash, checks, and ACH. If we have a card on file we can automatically charge the card for you on the agreed-upon day each month. Alternatively, we can send out reminders if you prefer to pay by cash or check. 

Shipping on layaway items is determined once the layaway is paid in full. Once we process your final payment we will prep the items for shipment and get a direct quote from our shipper. Once the shipping cost is paid we will provide you with a copy of the paid shipping invoice and tracking information for your purchase.

Unfortunately, we cannot offer refunds on layaway items. When a layaway is created we make sure our artists are paid first. Because of this all sales and payments are final.

Yes! If you have received a valid Lovetts Gallery gift certificate you may apply it to a new or existing layaway item.

We do not offer refunds or exchanges on purchased pieces. 

Yes! You are always welcome to pay more. You can also make more than one payment a month if you prefer.

• If you have a card on file you may call or email us to schedule the additional payment. 

• If paying with cash or check - simply let us know and we will make sure to update the layaway with the extra payment.

• If paying prefer to pay via credit card or ACH, we will send you a secure payment link via email.  

In all situations, we will make sure to provide you with an updated invoice reflecting the payment.

We understand that there are situations where you might not be able to make a payment. If you need to postpone a monthly payment simply call or email us and we will make sure to note your file for the deferred payment. As long as we are made aware of the situation we can work with you through any issue.

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We offer one deferment per layaway plan. Additional deferments are at the sole discretion of the gallery.

Layaway accounts are typically set up with either 3, 4, 10-month, or custom payment plans. Most layaway plans are paid off within those times. If you have difficulty making a payment or need to adjust how much you are paying - let us know and we will see if we can assist.

​If we do not receive a payment or communication from you after 60 days we will consider your layaway abandoned. All money paid on the layaway up to that point is non-refundable. All items will be re-listed as available for purchase.

Yes! Contact us to discuss how to add items to layaway.

Once a down payment has been made on a layaway plan we do not allow you to remove or substitute items.